ORDER PROCESSING, DEPOSITS, AND REFUND POLICIES
We require 50% down to order. Your order will be processed upon receipt of deposit at which time a confirmation will be e-mailed to you. Changes and additions can be made, however we ask that you make your final decisions no later than 2 months prior to the estimated delivery date. You will be notified usually a week prior to completion of your bow at which time we ask that you make final payment arrangements. Your bow will be shipped when the balance has been paid in full. Delivery varies depending on when you order. We are presently running about 15 months on orders. Please remember that this is only an estimate and we can run slightly ahead or behind this projection. We charge a $100.00 processing fee for canceled orders. If your bow is already in process at the time of cancellation or specific rare woods have already been purchased for your bow, the cancellation fee is $250 plus cost of special materials. Transferring your order and deposit to another person is acceptable however a cancellation fee will still apply.
Can I sell my build spot? This has become an increasingly more common occurrence. We certainly don’t encourage this but understand that there are times when this is an option. In years past, we have allowed this under the condition that the money agreement is done between the two parties and the deposit will remain the same on the bow. We have not typically charged a cancellation fee on these exchanges but starting now there will be circumstances where cancellation fees/re-stocking fees will apply and we will follow our policies stated above but still allow the exchange. Every order is a bit different so please call and check with us to be sure there are no additional fees that the original customer will be responsible for. This should not be a tool used to get your name on our list with the idea you can sell your spot if something else turns up with no cost to you. An order with us represents a commitment to our product, the understanding of our wait times and an understanding of the time that goes into both the ordering process as well as the time prepping materials for your order. Thank you for your understanding.
WARRANTY
I stand behind my products and offer a 1 year full and two year pro-rated warranty on materials and workmanship to the original owner. I offer this with both the standard and FF models. I will emphasize, however, that the standard Silvertip bows built presently are designed for use with FF strings but ones older than a couple years could be built for FF or Dacron strings. Please know what you have so you are using the proper string. Fast Flight strings have a very low elasticity, therefore, much of the stress remaining when the arrow leaves the string is passed to the limb tips, and limb shearing can occur. All Silvertip products are maximum performing bows functioning at a high level of stress and it is required that the recommended bow stringer be used to string and unstring the bow. It is very important that a person pays careful attention at all times while stringing any bow to see that the string is remaining in the center of the string groove. Bow damage may occur if stringing or unstringing is done improperly. Schafer products have had a tremendous track record spanning four decades and I encourage you to refer to the testimonial page to see what our customers have to say about experiences they have had with their Schafer products.
Please note that the Fast Flight models all have FF on both the riser and limbs. Be aware of this if you run into used Schafer equipment and be sure to use the proper string material.
If you are considering purchasing a new bow or have acquired a used bow, we can’t emphasize enough the importance of proper bow stringer use. Be sure you have read the instructions and feel comfortable with them before attempting to string your bow.
PRICING
For a current price list please click on the link below. Please be sure to add 11% to the total of your bow order and include $52 for shipping ($67 for one-piece models). You are welcome to submit orders via e-mail, phone or by mail. Below is a general guide for information we will need to place an order. Prices increased March 1st, the list below is current.